Author, "Service Included"
Phoebe was the first female head captain at Thomas Keller's prestigious New York restaurant Per Se. Here she describes the experience of entering the dining-and-hospitality field, then learning to deliver world-class service to some of the world's most discerning customers. Her book Service Included also describes her experience at Per Se.
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Intro animation by Sacred Noise and Grow Design Work.
Comments
Tim 'Gonzo' Gordon
Dec 17, 2008 — 06:42 PM
What an engaging talk. Nice job, Pheobe...the story was spot-on!
gayle shanks
Jan 4, 2009 — 10:17 PM
I read Phoebe's book after eating at Per Se and loved getting the inside scoop on what goes on behind the scenes of this amazing restaurant. As a bookseller, I also enjoy selling her book and recommending it to our customers. There are many people who now know of Per Se in Tempe, Arizona.